The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Yes. All the jewelry findings are nickel free.
I am happy to work with you to design a piece that is exactly what you are looking for. You can choose a specific shape, colour, impression, added bling, etc. I will always forward a picture to you with the finished product and if it’s not exactly what you were thinking I’ll try again. You are under no obligation to buy it until you like it.
Chains are included with your purchase of a pendant.
The chains are 20” in length and I put another loop at the 18” mark so it is adjustable depending on what you are wearing.
If you have a preferred length that is different than above I am happy to make a chain that is to your specifications.
Polymer Clay is an oven bake modeling material composed of polymers, resins, coloring agents and fillers. Not a natural clay, it is man-made from a plastic, polyvinyl chloride (PVC) base.